Here on Planet-38 we are proud of the boutique feel to our store. Our visitors are discerning shoppers looking for that personal touch. We will travel the Universe to bring you unique items. (Beyond The Green Door you will find products that are a little more extreme, so enter at your discretion.)
We here on Planet-38 cater to your quest for alternatives to the usual products you find. On-the-Edge, One-of-a-kind, or maybe a little trendy, we try to stay away from classifications like "Mens", "Womens", "Plus-Size", etc.
"Wear What You Want To Wear. Use What You Want To Use."
No Men's, Women's, Plus-Size Categories - The Defense
This is not just an online clothing and accessories store. You will also find information on relationships, dating, etc., and some humor under our Links section.
We will travel the Universe to bring you unique items. If there is something you have been looking for, but haven't been able to locate, let us try to find it for you at a great price!
Beyond The Green Door you will find products that are a little more extreme, so enter at your discretion.
How can we say we travel the Universe seeking unique and interesting items? Believe us, there are lots of what we like to call "astro-techies" here at Planet-38.com. So if it is out there, one of our buyers will find it, regardless of the galaxy.
Note: Most item images will enlarge if you 'click' on them.
Picture/image isn't clear enough? Need more details? Don't be afraid to Contact Us to get more information on an item or items you are interested in.
Our contact information
By email:
Customer Service: planet38.com@gmail.com
Business eMail Address: planet38.com@gmail.com
Technical Issues: planet38.com@gmail.com
By standard mail:
Planet Products
TBA
Phoenix, Arizona 85023
By phone:
We Are Currently Experiencing Intermittent Internet Phone Issues. For Quickest Response, Please Use Email.
1-602-TBA (24/7/365; and if you have Skype, the call should be free!)
Just like everyone else, we have had to take some cost saving measures. As a result, the phones have been placed on an automated system. Please leave a message.
If you called and left a message and haven’t yet received a return phone call, its because we could not understand the information (name, phone number, etc.) that you left.
Please, please speak slowly and clearly.
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planet38.com@gmail.com
By email:
Customer Service: planet38.com@gmail.com
Business eMail Address: planet38.com@gmail.com
Technical Issues: planet38.com@gmail.com
By standard mail:
Planet Products
TBA
Phoenix, Arizona 85023
By phone:
1-602-TBA (24/7/365; and if you have Skype, the call should be free!)
If you called and left a message and haven’t yet received a return phone call, its because we could not understand the information (name, phone number, etc.) that you left.
Please, please speak slowly and clearly.
planet38.com@gmail.com
There is a small shipping & handling fee. This fee is based on the actual shipping & packaging costs.
Make your purchase by 2pm and processing will begin that same day!
Unfortunately, due to shipping rate increases from UPS & USPS, our/your shipping costs have also increased!
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Return Policy
Due to personal/intimate nature of some of our products, most CANNOT be accepted for return, refund, or exchange for health reasons. In addition, the items listed on the Seasonal Items page can not be returned if purchased between September 15th and April 15th. Please Contact Us for RMA (return) information and instructions within 7 days of receipt of item.
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Most items are shipped within 24 hours of paid order. Special order items ship within 15 business days of order. Once in a while, our wholesaler will run out of stock on an item. If this happens, we continue to reorder the back-ordered item until the item is received or until our customer chooses a suitable substitution or cancels the order for the item in question.
Some items, like bras with molded cups or fairy wings, have to be shipped in boxes to protect the shape of the item. Therefore the shipping cost is higher.
Shipping:
USPS
UPS
By Special Request
While we don’t compromise the quality of the products we are shipping, in an effort to reduce the amount of waste in our landfills, we are attempting to reduce the amount of packaging materials we use when shipping products and we use recyclable packing materials whenever possible.
Every little bit helps!
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Webmasters
Link Exchanges
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CONTEST RULES & ENTRY INFORMATION:
The contest is open to the general public 18 years of age or older. Employees of Planet-38.com, its contest sponsor, advertising and promotional agencies and their respective affiliates and associates and such employees' immediate family members and persons with whom such employees are domiciled are excluded from this contest.
Winner will be notified by email, at which time information for receiving prize will be presented.
The prize is not redeemable in cash and must be accepted as awarded.
Decisions of the contest judges are final - no substitutions will be available.
HOW TO ENTER
NO PURCHASE NECESSARY. To enter, just Contact Us and enter your answer to the question.
To be eligible, entries must be completed and received on or by the closing date of the drawing: __/__/20__. Incomplete entries will be disqualified. All entries shall become the property of Planet-38.com.
Planet-38.com is not responsible for lost, misdirected or delayed entries. Entries received by telephone, fax, courier or personal delivery will not be accepted.
By submitting a contest entry, you imply agreement to the contest rules.
(While the following is probably never going to happen, our lawyers made us put this part in.)
By claiming the prize, the winner authorizes the use, without additional compensation of his or her name and/or likeness and/or voice/photograph and municipality of residence for promotion and/or advertising purposes in any manner and in any medium (including without limitation, radio broadcasts, newspapers and other publications and in television or film releases, slides, videotape, distribution over the internet and picture date storage) which Planet-38.com may deem appropriate.
(Now back to what we want to say.)
In accepting the prize, the winner, and any guest(s), acknowledges that Planet-38.com may not be held liable for any loss, damages or injury associated with accepting or using this prize(s).
This contest is subject to all federal, state and municipal laws.
Planet-38.com reserves the right to withdraw or terminate this contest at any time without prior notice.
Approximate value of prize: $15.99.
One entry per person.
Make your purchase by 2pm and processing will begin that same day!
Unfortunately, due to shipping rate increases from UPS & USPS, our/your shipping costs have also increased!
Due to personal/intimate nature of some of our products, most CANNOT be accepted for return, refund, or exchange for health reasons. In addition, the items listed on the Seasonal Items page can not be returned if purchased between September 15th and April 15th. Please Contact Us for RMA (return) information and instructions within 7 days of receipt of item.
Most items are shipped within 24 hours of paid order. Special order items ship within 15 business days of order. Once in a while, our wholesaler will run out of stock on an item. If this happens, we continue to reorder the back-ordered item until the item is received or until our customer chooses a suitable substitution or cancels the order for the item in question.
Some items, like bras with molded cups or fairy wings, have to be shipped in boxes to protect the shape of the item. Therefore the shipping cost is higher.
Shipping:
USPS
UPS
By Special Request
While we don’t compromise the quality of the products we are shipping, in an effort to reduce the amount of waste in our landfills, we are attempting to reduce the amount of packaging materials we use when shipping products and we use recyclable packing materials whenever possible.
Every little bit helps!
CONTEST RULES & ENTRY INFORMATION:
The contest is open to the general public 18 years of age or older. Employees of Planet-38.com, its contest sponsor, advertising and promotional agencies and their respective affiliates and associates and such employees' immediate family members and persons with whom such employees are domiciled are excluded from this contest.
Winner will be notified by email, at which time information for receiving prize will be presented.
The prize is not redeemable in cash and must be accepted as awarded.
Decisions of the contest judges are final - no substitutions will be available.
HOW TO ENTER
NO PURCHASE NECESSARY. To enter, just Contact Us and enter your answer to the question.
To be eligible, entries must be completed and received on or by the closing date of the drawing: __/__/20__. Incomplete entries will be disqualified. All entries shall become the property of Planet-38.com.
Planet-38.com is not responsible for lost, misdirected or delayed entries. Entries received by telephone, fax, courier or personal delivery will not be accepted.
By submitting a contest entry, you imply agreement to the contest rules.
(While the following is probably never going to happen, our lawyers made us put this part in.)
By claiming the prize, the winner authorizes the use, without additional compensation of his or her name and/or likeness and/or voice/photograph and municipality of residence for promotion and/or advertising purposes in any manner and in any medium (including without limitation, radio broadcasts, newspapers and other publications and in television or film releases, slides, videotape, distribution over the internet and picture date storage) which Planet-38.com may deem appropriate.
(Now back to what we want to say.)
In accepting the prize, the winner, and any guest(s), acknowledges that Planet-38.com may not be held liable for any loss, damages or injury associated with accepting or using this prize(s).
This contest is subject to all federal, state and municipal laws.
Planet-38.com reserves the right to withdraw or terminate this contest at any time without prior notice.
Approximate value of prize: $15.99.
One entry per person.
